Refund & Cancellation Policy

1. Audition & Registration Fees

Initial audition and registration processing fees cover jury evaluation, administrative verification, and profile curation.

• Audition registration fees are non-refundable once profile screening has been initiated by the jury panel.
• If a contestant is not shortlisted during auditions, registration fees cannot be refunded, as they cover evaluation overheads.

2. Duplicate Charge Resolution

In the rare event of a technical glitch resulting in double billing or duplicate transactions, the duplicate amount will be 100% refunded back to the contestant's original payment method within 7 to 10 business days after receipt of payment proof.

3. Grooming & International Workshop Packages

For finalist contestants enrolled in international grooming workshops and fashion week events:

• Cancellation > 30 Days Prior: Written cancellation received 30 days before the grooming week start date is eligible for a 50% refund or 100% credit rollover to the next season.
• Cancellation < 30 Days Prior: Fees are non-refundable due to non-cancellable hotel bookings, international flight reservations, and designer outfit customization.
• Medical / Unforeseen Emergencies: Validated medical emergencies are granted a 100% fee rollover to the following pageant season.

4. Event Postponement & Force Majeure

If a pageant event or grand finale is rescheduled due to natural disasters, government restrictions, pandemic mandates, or unforeseen security events, all contestant registrations, grooming credits, and event tickets will automatically roll over to the rescheduled event dates without penalty.

5. How to Submit a Refund Claim

To request a duplicate charge refund or season rollover:

1. Send an email to support@mrsindiaworldwide.com with subject line "Refund Request - [Registration ID]".
2. Attach proof of payment, transaction reference number, and a detailed explanation.
3. Our finance team will process and confirm status within 48 business hours.